Managed IT Services
With our Managed IT Service we manage every aspect of your IT needs, so you don’t have to give it a second thought. Whether resolving a simple computer issue, deploying a new workstation, or monitoring your systems for hidden problems, we’re here for you and your team. We're always busy keeping your systems up and running, not just during the day. We have a full team of analysts who work while you sleep to ensure that your technology is reliable and secure.
Nelop Systems Managed IT services are comprehensive and flexible.
Enterprise Helpdesk Ticketing System.
On Site Support.
Enterprise Spam Filtering.
Workstation Patching and Automated Maintenance.
Quarterly Business Reviews.
Dedicated Account Manager.
IT Inventory Management.
Email Security Training.
Yearly Telecom & ISP Audit.
Remote monitoring even while you sleep
As standard, our Managed IT support services come with 24/7 monitoring software that trawls your network looking for any issues.
Experience has taught us that constant network monitoring is a highly effective way of highlighting faults early on so we can fix them before they start impacting on the productivity or your business.
It is not unusual for us to have identified a potential issue and fixed it, before our clients even know about it.
Quick as a flash response times
As well as monitoring your IT system remotely, we can also resolve IT issues remotely too. This means minimum disruption to your day and super fast fixes to your network.
And if a site visit is necessary, no problem, we'll get it booked in at a time that is convenient for you. We work when you do.
Clear Pricing for IT Support
With fixed cost IT support packages, fixed call out charges and fixed hourly rates, our pricing is easy to understand so there are no nasty surprises. We can talk you through all of our options to make it easy to choose the one that best suits your business and your budget.
Get in touch
Talk with our CEO to find out more.